Delete Your Field2Fare Account
This page explains how to delete your account and data for the Field2Fare app (developer: Field2Fare), and how to remove specific data while keeping your account.
Delete your account in the app
- Open the Field2Fare app and sign in.
- Tap the Menu tab at the bottom right.
- Scroll to the bottom and tap Delete Account.
- Type DELETE to confirm, then tap the delete button.
Your account and data are deleted right away. This is permanent and cannot be undone.
Can't get into the app?
Email support@field2fare.com with the subject "Delete my account". Send it from the email address on your account, or include the phone number you sign in with, so we can verify the account is yours. We will delete your account and data within 30 days and confirm by email.
Have a Premium subscription?
Deleting your account does not cancel a subscription. Cancel it first in your iPhone's App Store settings or in the Google Play app under Payments & subscriptions, or you may continue to be charged.
What gets deleted
- Your profile (name, email address, phone number, and profile photo)
- Photos you uploaded
- Reviews you wrote
- Your messages and conversations
- Your favorites and saved routes
- Your friends list and feed posts
- Your notification settings and device push tokens
- Your subscription records in our system
- Your search and activity history
What is kept, and for how long
- Farm stands you created or claimed are unpublished and removed from the map. They are not shown to anyone.
- Records of reports and moderation actions may be kept as long as needed to enforce our Community Guidelines and prevent abuse.
- Usage statistics are kept only in aggregate form that cannot identify you.
- Deleted data may remain in our encrypted backups for up to 30 days before those backups are overwritten.
- Apple and Google keep their own records of purchases made through the App Store or Google Play, under their own privacy policies.
Delete some data without deleting your account
You can remove these yourself in the app at any time:
- Reviews: Menu > My Reviews, then edit or delete any review.
- Messages: Open a conversation to delete individual messages or the whole conversation.
- Favorites: Tap the heart on any saved stand to remove it.
- Saved routes: Menu > My Routes, then tap the trash icon on a route.
- Feed posts: Open the post on your feed and delete it.
- Location, contacts, and notifications: Turn off Field2Fare's access at any time in your phone's Settings app.
To have any other specific data removed, such as a photo you uploaded to a stand, email support@field2fare.com and tell us what you would like deleted. We will respond within 30 days.
For more on how we handle your data, see our Privacy Policy.